Support & Document Hub

This article provides centres with quick access to key ISE Digital support documents, guidance materials and important support information.

Support Documents and Resources

The following support materials are available to assist with the delivery of ISE Digital exams:

• Invigilator scripts
• Notices to candidates
• ISE Digital exam rules
• Topic notes
• Supervisor report example templates (tech & non tech Issues)
• Minimum system requirements
• Centre staff training materials
• Centre onboarding documentation
• Microphone confirmation guidance

Please download and review the relevant documents before your exam session.

Need Further Support?

If you still require assistance, the best way to contact us is by raising a support ticket.

Raise a Support Ticket

Your enquiry will be directed to the appropriate team and you will receive updates by email.

You can also contact us by:

• Email: support@trinitycollege.com
• Telephone: +44 (0)20 7820 6100
  (UK helpline, Monday to Friday, 10:00am to 4:00pm UK time)

For local support in other countries, please visit the Regional Contacts page.

Regional Contacts

Important Reminder: Submit the Supervisor’s Report

After your session has been completed, you must submit the online Exam Supervisor’s Report.

Please note:

• The report should be completed after each exam session
• The form can be completed on a mobile device
• Any issues experienced during the session should be recorded within the report

Supervisor’s Report Form